Frequently Asked Questions
COMMON QUESTIONS

Frequently Asked Questions

Getting Started

No. DrishtiBandhan welcomes individuals with all levels of visual impairment, as well as their family members who can assist in the matchmaking process.

You can enable the Read Aloud feature, use your screen reader, or register through the Family-Assisted mode where a family member helps you fill in the details

Family-Assisted mode allows a trusted family member to create and manage a profile on your behalf, while you stay in full control of approvals and communication

Accessibility

DrishtiBandhan is tested with NVDA, JAWS, TalkBack and VoiceOver. The entire website follows WCAG 2.1 AA guidelines.

Yes. The website is fully responsive and works seamlessly with TalkBack on Android and VoiceOver on iOS.

Read Aloud is a built-in text-to-speech feature that reads page content out loud, so you don't need a separate screen reader to browse profiles and forms.

Profiles

Yes. Every profile goes through a verification process that includes phone/email confirmation and identity document checks before it becomes visible to others.

An Audio Profile lets you record a short voice introduction. Interested members can listen to it, making your profile more personal and expressive.

Membership & Billing

Yes, registration and basic profile creation are completely free. Paid membership unlocks additional features like unlimited contact requests.

Paid Membership gives you access to premium features, while the Premium Tag is a visible badge on your profile that increases trust and response rates.

Yes. You can contact our support team to complete your payment via phone banking, UPI, or bank transfer.